Product Return Policy



Returns must be made within 30 days of invoice date. You must request a return authorization from our Customer Service department by either calling 1-800-647-7883 or sending an email to us: [email protected].
PLEASE NOTE: Returned merchandise must be in new condition, including all original packaging. We will not issue a credit or refund for any product which is returned to us that has been used or altered, if any parts are missing, or if the packaging is incomplete or ruined.
How To Return Items For Exchange, Credit, or Refund:
At Best Buy Automotive Equipment, we want you to feel comfortable buying from us. We simply request your adherence to the following requirements/procedure:
  1. The returned merchandise must be new, complete and in its original packaging.
  2. You will be charged the total cost of shipping the item to you and the cost of shipping the item back to Best Buy Automotive Equipment. Note: Free shipping items are not exempt from this two-way shipping cost applied to returned items.
  3. Restocking charge will be calculated at 20% of purchased product price for all returned items.
  4. The return must be made within 30 days of invoice date.
  5. Please include a copy of your original invoice with your return.
  6. Please indicate if you would like an exchange, credit or refund.
  7. Securely pack the product and send it with shipping and insurance charges prepaid to the shipping location determined by Best Buy Automotive Equipment.
Contact Us
800-647-7883
9:00 am - 7:00 pm EST (M-F)